1.For Citizens（公民服务）
（在线申请新加坡护照）Application for Passport On-line Electronic System (APPLES)
ICA_APPLES_Administrator@ica.gov.sg
2.（APEC 商旅卡申请） APEC Business Travel Card
ICA_ABTC@ica.gov.sg
3.Submission of application for eXtracts Online
ICA_RBD@ica.gov.sg
4.Electronic Singapore Citizenship Application (e-SC) under SC by Descent
ICA_ESC_Helpdesk@ica.gov.sg
5.IC Online
ICA_IC_Unit@ica.gov.sg
6.Online Pre-Notification of Change of Address (OPAD)
ICA_IC_Unit@ica.gov.sg
7.For Permanent Residents （永久居民服务）
Electronic Re-Entry Permit (e-REP)（更新Re- Entry）
ICA_REP@ica.gov.sg
For Visitors （旅游观光）
1.Extension of Short Term Visit Pass (e-XTEND) （延长短期旅游签证）
ICA_Visit_Pass@ica.gov.sg
2.Electronic Visit Pass (Long Term) System (e-VP) & e-Update of Address
ICA_Visit_Pass@ica.gov.sg
3.Student’s Pass Online Application & Registration (SOLAR) & e-Update of Address
ICA_STP1@ica.gov.sg
4.Student’s Pass Online Application & Registration + (SOLAR+) & e-Update of Add
ICA_STP2@ica.gov.sg
5.Submission of Application for Visa Electronically (SAVE)
ICA_SAVE_Helpdesk@ica.gov.sg
以上服务是在办理相关服务遇到困难是可以咨询的电子邮件,还有一个通用的邮件：
ICA_Feedback@ica.gov.sg，
任何发到这个邮箱的邮件会受到一个自动回复：We have received your email and we strive to reply to your enquiry within 5 working days.
If you are enquiring on the status of your ICA-related application (e.g. Passport or Permanent Residency), you can try the new iEnquiry eService (https://ienquiry.ica.gov.sg/) for this purpose .
For technical assistance while using our eServices, you may contact our colleagues of the respective Helpdesk directly at the following email addresses
紧跟着就是一串电子邮箱，指导ICA的其他服务。通常5个工作日内一定受到人工的回复。政府的效率还算不错。希望大家在这里找到相关服务的邮箱地址。
